You’ve finally taken the plunge and started your very own eCommerce business. Congratulations! But now that you’re up and running, you quickly realize that there’s a lot more to this whole online business thing than you originally thought. One of the most important, and often overlooked, aspects of running a successful eCommerce business is choosing the right fulfillment company.
What is a Fulfillment Company?
A fulfillment company is a third-party logistics provider that manages the storage, packaging, and shipping of your eCommerce orders. Fulfillment companies typically have warehouses in strategic locations across the country (or even around the world), which allows them to ship orders to customers quickly and efficiently.
Choosing the right fulfillment company is critical to the success of your eCommerce business. A good fulfillment company will save you time and money by streamlining your shipping process, while a bad one can cause delays and other problems that can cost you dearly.
With so many options out there, it can be tricky to know where to start. But don’t worry, we’re here to help. Here are a few things to look for when choosing the right fulfillment company for your eCommerce business:
Factors to Look for in a Fulfillment Partner For Your Online Business
1. Shipping Needs
First and foremost, you’ll want to make sure that your fulfillment partner offers shipping needs. Shipping seeds are a crucial part of the online sales process, and they can make a big difference in how quickly and easily your customers receive their orders.
With both inbound and outbound logistics, FMi has numerous options to suit your needs such as:
~ EDI (Electronic Data Interface)
~ Postal and courier freight management program integration for small parcel and direct-to-consumer deliveries
~ Kit Building and Co-Pack
~ FEFO and FIFO (First Expired First Out/First In First Out)
~ Reverse Logistics and return management programs
~ Final Mile Dsitribution
2. Location of the Fulfillment Warehouses
When it comes to choosing the right fulfillment partner, it pays to consider the location of their warehouses. You want to choose a company with warehouses in strategic locations, so that they can ship orders to your customers quickly and efficiently.
3. Features of the Order Fulfillment Software
Your fulfillment partner’s order fulfillment software is one of the most important tools in their arsenal. This software should be able to track your orders and inventory, and it should be easy to use. After all, if your fulfillment partner can’t keep track of your orders, it will be very difficult for them to fulfill them in a timely and accurate manner.
The best order fulfillment software will have a few key features. First, it should be able to track your inventory in real time. This way, you’ll always know what products you have in stock, and you can plan your production accordingly. Additionally, the software should be able to generate reports on your inventory levels, so you can spot trends and make changes as needed.
FMi Provides the flexibility to handle unique and non-standard freight requirements through key offerings of:
~ Consolidation of multiple inbound vendor deliveries
~ Coordination with contractors for consolidation site develiveries
~ Inventory and Purchase Order Maangement
~ Crossdocking or outside yard load transfer
~ Container Management
~ Off-hours Delivery
~ Complex equipment handling, oversize and over weight
~ Destuffing & Product Assembly
Through our process, our services prove all-mile visibility with the respect and care you deserve, allowing you to focus on other areas within the business.
4. Good Reputation
A good fulfillment partner will have a good track record of fulfilling orders quickly and accurately. They should also have a good customer service team that is ready and willing to help you with any issues that may arise.
To have efficient overall production and outbound logistics, the warehousing & logistics should work in harmony within a firm. When these two are working in sync, the collaboration is effectively utilized, and a higher degree of synchronization is maintained, the firm garners high levels of efficiency. In effect, the supply chain is also becoming more efficient.
5. Competitive Pricing
Finally, you’ll want to ensure that your fulfillment partner offers competitive pricing. Fulfillment services can be expensive, so you’ll want to make sure that you’re getting good value for your money. Compare the prices of different fulfillment partners and choose the one that offers the best value for your business.
The Bottom Line: The Importance of Working with the Right Fulfillment Partner
Your fulfillment partner plays a crucial role in ensuring that your customers receive their orders on time and in good condition. With that in mind, choosing the right fulfillment partner is essential to the success of your eCommerce business. Take the time to find a partner that you can trust and that will help you grow your business.
At FMi Logistics, we understand that every business is unique and has specific needs when it comes to warehousing, distribution, and transportation management, from freight services and more. That’s why we offer customized solutions to fit the individual requirements of each of our clients. Contact us today to learn more about our services and how we can help you!